Let me share with you how to
People Doing Business for the Business
About Me
Today, I want to take a moment to reflect on why My Desk Assist exists and why each of you—our incredible clients and talented virtual assistants—are at the heart of our mission.
From the very beginning, My Desk Assist was built on a simple yet powerful idea: that growth and success should be a journey we take together. As we enter an exciting new chapter—leveraging advanced AI offerings alongside our dedicated VAs to enhance call center services and elevate our capabilities—we stay rooted in our core values.
To our clients, you’ve always entrusted us with more than just tasks; you’ve shared your vision, goals, and the trust that comes with seeking true partnership. Our commitment to you remains unwavering as we introduce cutting-edge AI tools to better serve your needs, optimize performance, and deliver results with even greater precision. Our mission goes beyond business transactions. We are dedicated to providing real support, transparency, and excellence as your partner in growth.
To our virtual assistants—each of you is far more than a job title. As we integrate new AI technologies, you remain at the forefront of what makes us unique. Your skills, aspirations, and dreams are valued more than ever. This transition is not about replacing human talent but enhancing your capabilities, empowering you with new tools, and opening doors to further professional and personal growth. You’ll continue to receive the training and resources to excel, adapting and thriving in this evolving landscape.
Together, we’re setting a new standard—blending human expertise with AI innovation to build something extraordinary. This isn’t just business; it’s about creating a supportive community, a family where everyone’s contributions lead to shared success.
Thank you for being part of this journey, for believing in our vision, and for helping us create a future where every task, every project, and every goal reflects our values of integrity, respect, and empowerment.
Here’s to embracing innovation, to thriving together, and to a future where our partnerships extend beyond the ordinary—where human potential and AI advancement combine to redefine what’s possible.
Ronald Dobrosielski
CEO of My Desk Assist
MISSION
To revolutionize the virtual assistant industry by empowering business owners and virtual assistants through a blend of human expertise and advanced AI solutions. We are committed to offering fair and transparent pricing, ethical training, and innovative support systems that uplift all parties involved. By integrating AI technology alongside well-trained, skilled, and fairly compensated virtual assistants, we enhance efficiency and deliver exceptional results. Our dedication to integrity, community, and long-term mutual success sets us apart as we foster a supportive ecosystem where businesses grow sustainably and individuals thrive through meaningful work, cutting-edge tools, and reliable support.
VISION
To lead the evolution of the virtual assistant industry by seamlessly blending human talent with advanced AI solutions, creating a future where businesses achieve unparalleled growth, efficiency, and innovation. We envision a world where virtual assistants are empowered with cutting-edge tools, comprehensive training, and fair opportunities, transforming work relationships into meaningful partnerships rooted in respect, trust, and shared success. Our goal is to redefine industry standards through integrity, collaboration, and technological excellence, building a supportive ecosystem where every client and assistant thrives together
CORE VALUES
Integrity We believe in transparency and honesty in every interaction, fostering trust with both our clients and virtual assistants. Integrity guides all our decisions and relationships.
Compassion Our business is about people. We empathize with the unique needs of our clients and assistants, creating an environment of understanding, respect, and support.
Professionalism We uphold high standards in our work and services, maintaining a commitment to reliability, responsibility, and excellence in everything we do.
Innovation We strive to be forward-thinking, embracing new methods and tools that enhance the experience for our clients and empower our virtual assistants.
Dedication We are devoted to the success of our clients and the development of our assistants, going the extra mile to ensure quality and satisfaction.
Familial Feel Our culture is like family—supportive, collaborative, and close-knit. We believe that when people feel valued and connected, they are empowered to thrive.
My Mentoring
Empower your business growth with a mentorship program that focuses on fostering skilled, reliable support. Our commitment is to equip virtual assistants with the expertise and integrity needed to help you succeed seamlessly.
Successful Stories
Our success stories showcase real achievements with a proven approach to fair practices and mutual growth. Join a network of satisfied clients and VAs, where every story is a testament to sustainable success and trusted partnership.
For Companies
Elevate your business with the perfect blend of human expertise and AI efficiency. Our VAs leverage cutting-edge AI tools to streamline processes, drive results, and elevate your business to new heights. Together, we empower growth and set the gold standard in innovation and service excellence.
Kick Up Your Career
Kick up your career with us! Join our team of elite Virtual Assistants and gain access to top-tier training and advanced tools that set you apart. We’re dedicated to helping you excel, combining skill-building with AI-enhanced resources to make you the best VA for our clients.
Packages
Elevate Your Business with Our AI Platforms and VA Solutions in ONE
MyDeskAssist AI Advanced Solutions
AI Product Offerings - the set-up, the fulfillment, the growth and beyond.
Intelligent AI Solutions for Effortless Communication and Efficiency.
MyDeskAssist AI Platforms with CallCenter VA
Empowering Human Talent with AI Precision for Unmatched Business Growth
MyDeskAssist Virtual Assistant Services
Empowering your business with seamless support and efficiency – let us handle the details so you can focus on growth!
Ron Dobrosielski
CEO
Bess Carlos
Co-founder
Successful Stories
"A Game-Changer for Our Business!"
Working with MyDeskAssist has truly elevated our operations. Their team found us the perfect VA, who has seamlessly integrated into our workflow. The onboarding and management tools are intuitive and effective. Highly recommend to any business looking to grow!
— Sue Z, Broker in MA, USA
"Top-Notch Service and Expertise"
From day one, the process was easy and professional. MyDeskAssist provided well-vetted candidates, and the training they give to VAs shows in their performance. The whole experience was smooth, and my VA has quickly become an essential part of my team.
— Brian D, CEO
"Invaluable Support and Transparency"
I love the transparency MyDeskAssist offers, from timesheet tracking to payroll access. They helped us find a VA who’s not only skilled but also aligns perfectly with our business values. It’s clear they care about quality and client success.
— Lisa T., Operations Manager
"Reliable, Professional, and Worth Every Penny"
I was initially hesitant about hiring a VA, but MyDeskAssist made the entire process seamless. Their team handled everything—from sourcing to training—and my VA is now a key player in our daily tasks. This has been one of our best decisions!
— Michael L., Small Business Owner
FAQ's
What services do you offer?
At My Desk Assist, we offer two main services designed to enhance business efficiency and customer engagement:
MyDesk Assist AI Advanced Solutions – Our advanced AI platforms, including AI widgets, call-text response systems, and other intelligent solutions, optimize communication, streamline operations, and boost productivity. These tools offer powerful automation, seamless integration, and data-driven insights to elevate your business performance.
AI Platofrms with Call Center VA – Combining the power of our AI solutions with highly skilled Virtual Assistants, we provide responsive customer communication, appointment setting, follow-ups, and more. This service ensures a personalized touch and effective client interaction, backed by AI precision and human care.
Dedicated Virtual Assistant Services – We also offer dedicated Virtual Assistant services tailored to meet your specific business needs. Our skilled VAs can handle a wide range of tasks, including administrative support, customer service, data management, marketing assistance, scheduling, and more. By hiring a dedicated VA, you gain access to a professional who becomes an extension of your team—working to enhance productivity, streamline your processes, and free up your time so you can focus on what matters most. Our VAs are trained to understand your business goals and provide consistent, reliable, and high-quality service.
How does the onboarding process work?
Our onboarding process is designed to ensure a seamless and efficient start, tailored to your specific needs:
Consultation and Assessment
We begin by understanding your unique business requirements, goals, and preferences. This allows us to recommend the most suitable AI product solutions, AI-Enhanced Virtual Assistant services, or dedicated Virtual Assistants.
Service Customization
Based on your needs, we customize the AI platforms and, if applicable, match you with skilled Virtual Assistants trained in your industry. For clients opting for VA services, we will present 3-5 qualified candidates for you to interview and select the best fit for your business.
Candidate Selection and Meet-and-Greet (For VA Services Only)
After selecting your preferred Virtual Assistant(s), we arrange a meet-and-greet session. This session allows you to outline your expectations, introduce your business processes, and foster a collaborative working relationship right from the start.
Implementation and Integration
Our team works with you to integrate the AI tools into your existing systems and processes. For clients utilizing Virtual Assistants, this includes a comprehensive introduction to your workflows, communication protocols, and specific expectations.
Training and Setup
We ensure that the Virtual Assistants are well-trained on your unique requirements and provide guidance on leveraging AI tools to maximize their impact. This stage includes detailed process walkthroughs, tools training, and setting up channels for effective collaboration and communication.
Testing and Feedback
Before fully launching, we conduct a testing phase to ensure everything is running smoothly. Your feedback is essential during this period, and we make any necessary adjustments to guarantee optimal performance and alignment with your goals.
Ongoing Support and Optimization
Once operational, we provide continuous support and system optimization, adapting to your evolving needs and ensuring long-term success and maximum value from our services.
How much does it cost for each services?
Service #1: AI Platforms and Advanced Solutions
Transform your business operations with cutting-edge AI technology designed to streamline tasks, boost efficiency, and elevate customer engagement—all for just $299 per month. Experience the power of AI-driven tools and platforms that enable intelligent automation, insightful analytics, and seamless integrations.
Service #2: AI Platforms with Call Center VA Services
Take your customer service and business management to the next level with our AI solutions paired with responsive Virtual Assistants—all for only $699 per month. Enjoy a unique blend of automation and human touch that ensures exceptional customer interactions, responsive follow-ups, appointment management, and more.
Service #3: Dedicated Virtual Assistant Services
Tailored to meet your exact needs, our dedicated Virtual Assistant services provide expert support at an hourly rate ranging from $8 to $14, depending on the VA's skills and hours needed. Whether you require basic administrative assistance, customer calls, advanced marketing, SEO optimization, accounting expertise, or even website creation, our VAs are here to empower your business. Please note that there is a one-time setup fee of $249.
How do you ensure quality, effectivity and productivity?
At MyDeskAssist, we take a holistic approach to ensuring quality, effectiveness, and productivity, across all of our service offerings:
Rigorous Selection and Training – For our Virtual Assistant (VA) services, every assistant undergoes a meticulous vetting process, skills assessment, and industry-specific training to ensure their competence and readiness. For our AI solutions, we only work with leading, proven technologies that have been thoroughly tested for reliability and efficacy.
Customized Solutions – We understand that every business is unique. That's why we tailor our AI Platforms and Virtual Assistant offerings to align with your specific needs, goals, and existing workflows. This approach maximizes effectiveness and optimizes your processes.
Real-Time Monitoring and Analytics – Our AI tools and platforms provide in-depth analytics and real-time performance monitoring, allowing you to track productivity and quality metrics. For clients using Call Center VAs, this transparency extends to clear reporting and customizable performance KPIs.
Continuous Support and Feedback Loops – Quality is never a one-time effort. We maintain open lines of communication for ongoing feedback, adjustments, and system optimizations. Our dedicated account managers and support teams are ready to assist and implement improvements as needed.
Proactive Skill Development – We offer regular training and upskilling opportunities for our Virtual Assistants to ensure they stay at the forefront of industry trends and best practices. This translates to enhanced productivity, creative solutions, and higher-quality outcomes.
AI-Enhanced Human Support – By combining advanced AI technologies with human expertise, we ensure a high level of efficiency, accuracy, and customer satisfaction. Our AI solutions streamline repetitive tasks while our VAs provide the human touch needed for nuanced communication and creative problem-solving.
Is there a contract for the services?
For our Dedicated Virtual Assistant Services, we require a minimum contract period of 90 days (or 3 months). This commitment is essential to provide ample time for the VA to become fully immersed in your business processes, understand your specific needs, and deliver meaningful results. We believe that true success doesn’t happen overnight, and we acknowledge that learning curves are a natural part of integrating a new VA into your team. This period allows us to ensure a smoother transition, optimal productivity, and long-term value.
For our AI Platforms and AI Platforms with Call Center VA Services, there is no long-term contract commitment required, as these services are offered on a flexible, month-to-month basis.
